865-247-2248

The Resurfacing Specialist, Inc. Warranty

  1. Bathtub refinishing warranty / guarantee – Residential 5-year Limited Warranty –longest in Industry!
  2. Commercial warranty / guarantee – 2-year Limited Warranty –longest in Industry!
  3. Every finished project comes with this written warranty and product care instructions.
  4. Warranties against the failure of adhesion of the Primer or Finish Coat, to the original consumer, during normal residential use. Any scratching, deterioration of the glossy finish or staining over time due to usage, cleaning practices or water conditions will be considered to be normal wear and tear.
  5. We cannot prevent dust from settling onto the newly refinished surface, as we are not working in a 100% dust free environment. Regular cleaning will remove or make the dust particles less noticeable.
  6. Do not pick or try to remove particles when surface is wet as this may damage the surface.
  7. If a slip resistant surface is installed, please continue to use caution when entering and exiting your tub or shower. We are not responsible for accidents. Tubs with corrosion or rust problems will be repaired to the best of our ability. It is impossible to cover against any future corrosion or rust problems that may occur. There is no guarantee that a color selected by the customer for a refinishing project will match the color of existing fixtures. (i.e., toilet, sink).
  8. Failure of adhesion of the primer or finish coat on wall tile or grout lines (due to recessed grout lines), is not covered under this warranty and is subject to a repair charge.
  9. Countertop coverage does not include laminate lifting off the substrate or backsplashes separating from the countertop. Due to the composition of the Multi-spec material, final application pattern may not match sample exactly.
  10. Items not covered under warranty: sinks, floors, tubs with rust or corrosion, chip repairs, nor refinished products in Commercial or Rental Properties.
This warranty is subject to the following conditions:
  1. The warranty is not transferable, null and void if property is sold.
  2. Resurfaced showers and tubs require 48 hours and kitchen countertops and vanities require 24 hours to dry and cure. After that, you may remove any remaining masking before use.
  3. Maintain the care instructions provided by The Resurfacing Specialist.
  4. Damage caused by direct impact from an object that caused surface to chip or crack, either accidentally or intentionally, is subject to repair charge.
  5. Do not use bath mats with suction cups.
  6. Do not use abrasive cleaners (S.O.S pads, Comet, Soft Scrub).
  7. Do not bathe pets in refinished tubs as their claws may scratch or chip surface.
  8. Stains caused by hair dyes, chemicals or rust, are not covered by this warranty, and any attempt to remove or repair, would be subject to repair charge.
  9. Maintain caulking where the refinished tub meets the tile walls.
  10. Repair continuously leaking/dripping faucets.

    Care and Cleaning Instructions

    • We recommend cleaning regularly to further the life of the product.
    • Using warm water and soft soap such as Dawn are effective and helpful.
    • Do not use abrasive cleaners such as S.O.S pads, Comet, or Soft Scrub.
    • Do not use regular bleach for cleaning.
    • Do not use loose bathmats with suction cups on refinished tubs.
    • Do not let a leaky faucet go unrepaired as this may lead to future damage.
    • Do not use your kitchen countertop as a cutting board as it will leave marks and can ruin the surface area.
    • Do not set hot pots or pans on your kitchen countertop – it will burn the surface!
    Here are some suggested cleaners to use:
    • Fantastik Cleaners for Bathroom or Kitchens
    • Kaboom Bathroom Cleaner
    • Lysol Bathroom Cleaner
    • Mr. Clean Products
    • Scrubbing Bubbles Bathroom Cleaner